Refunds, Cancellations and Rescheduling

A booking payment may be collected to reserve your consultation slot and confirm your intent to attend the session.

Any remaining payment terms, if applicable, will be communicated before the session is confirmed.

If you need to cancel a confirmed session, please contact us as early as possible so we can review the booking status and available options.

Cancellation eligibility may depend on the service type, scheduled time and preparation already completed for the consultation.

We will try to support reasonable rescheduling requests when shared before the scheduled consultation time.

A missed session without prior communication may not be eligible for refund or rescheduling.

Refund requests are reviewed case by case. Approved refunds, if any, will be processed through the original or agreed payment method.

Processing timelines may vary depending on the payment provider or bank involved.

Once a consultation has been delivered, completed or substantially prepared, the service may not be eligible for refund.

Spiritual guidance services are reflective consultations and do not guarantee a specific personal, financial, relationship or career outcome.

For refund, cancellation or rescheduling requests, contact info@divineligght.com with your name, contact number, service booked and booking details.